Akbank T.A.Ş. policies regarding customer e-mail address collection and e-mail sending

The e-mails of the customers are collected and updated through Akbank T.A.Ş. branches, customer contracts, Akbank Direkt Internet and Call Centers.

Akbank customers receive e-mails from Akbank T.A.Ş and its approved brands (ex: Axess, Wings). The emails contain campaign and informative contexts.

Customers can unsubscribe from campaign e-mails by clicking the link located at the end of each mail. Akbank will stop sending emails within 3 working days following the unsubscription request.

Akbank T.A.Ş. does not share customer information with third parties. For affiliates Akbank uses its own campaign management system to send e-mails.

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