Planning and Reservation Services

​Ticket Planning

Decide which events you want to attend (in Turkey or anywhere in the world) and how you want to get to them! Let your Personal Assistant arrange the event and transportation tickets for you. 

If you haven't made up your mind, get detailed information about events in countries worldwide by calling your Personal Assistant 24/7.

Reservation Services

Call your Personal Assistant 24/7 to make reservations at your favorite restaurants, entertainment venues and hotels in Turkey or anywhere in the world, plus enjoy exclusive discounts.*

*Customers may request restaurant and accommodation reservations on weekdays and Saturdays (excluding official and religious holidays) between the hours of 9:00 a.m. and 6:00 p.m. Reques​ts made after 6:00 p.m. will be responded to the following workday. In order to make a reservation, please contact your Personal Assistant a minimum of 48 hours in advance.

Other Reservation Services

You can contact your Personal Assistant in order to take advantage of a variety of other planning and reservation services featuring special discounts.

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Shipping Services:

Your Personal Assistant can arrange to have tickets for events or transportation purchased at discounted prices from our partner companies sent to your address – or to have flowers and gifts sent to any address you choose.*

*Gift and flower shipping service is valid in provinces of Turkey covered by our partner companies. The customer is responsible for the shipping costs (overnight cargo, motorcycle courier, etc.) 

How can I access the Personal World of Priviliges?

​​You can connect with the “World of Privileges​” by calling Akbank’s Telephone Branch at 444 2525​

How can I make use of my privileges?

In order to take advantage of the World of Privileges, all you have to do is be a Neo Cardholder and have at least monthly 200,000 TL or the equivalent asset under management (TL / Foreign Exchange Time Deposit – Checking Account, Investment Fund, TL / Foreign Exchange Treasury Bond / Government Bond / Eurobond or Stock Certificate) at our bank​​​